Terms & Conditions

Effective Date: October 4, 2025
Last Updated: October 4, 2025

These Terms & Conditions apply to all purchases made through the website of Harlow New York, reachable at info@harlownewyork.com

By placing an order on our website, you agree to these Terms & Conditions.

1. Applicability

By placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.

2. Product Information

We make every effort to provide accurate descriptions and up-to-date information about our products. However, typographical errors or inaccuracies may occur.

3. Ordering and Payment

Orders are processed after full payment is received.
Available payment methods may vary by country. Customers are responsible for verifying which payment methods are available for their location.

4. Processing and Shipping

Processing time: 1–3 business days
Shipping time: 3–7 business days (depending on your location)
Products are shipped directly from our supplier in China

5. Returns and Cancellations

Please refer to our Return Policy for all return and cancellation conditions.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information shows that the package was delivered to the address provided by the customer.
Customers should always verify that the shipping address is correct before completing their order.

7. Intellectual Property

All content on the website, including text, images, and logos, is the property of Harlow New York and may not be used without our permission.

8. Complaints Procedure

Complaints can be submitted in writing via info@harlownewyork.com. We aim to respond within 2 business days.

9. Governing Law

These Terms & Conditions are governed by the laws of the United States, and any applicable state laws.