Privacy Policy

Effective Date: October 4, 2025
Last Updated: October 4, 2025

This Privacy Policy describes how Harlow New York (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website or otherwise interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

Full name
Shipping and billing address
Email address
Phone number
Payment details (processed securely by our payment providers)

Information collected automatically:

IP address
Browser and device information
Website usage and activity data (such as pages visited and time spent)
Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Communicate with you regarding your order or account
Provide customer service and support
Send marketing communications and updates (if you have opted in)
Improve our website, products, and overall shopping experience
Comply with legal obligations and prevent fraud

3. Sharing Your Information

We may share your information with trusted third parties who assist us in operating our business, such as:

Payment processors (e.g., Shopify Payments, PayPal, etc.)
Shipping and logistics providers
Email and marketing platforms
IT and analytics partners

These third parties are only permitted to use your data to perform services on our behalf and must protect your information in accordance with applicable laws.

We do not sell your personal information to third parties.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Cookies and Tracking Technologies

We use cookies to:

Enable website functionality
Analyze traffic and user behavior
Personalize content and advertisements

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Your Rights (Including California Residents)

Depending on your state or country of residence, you may have certain privacy rights, including:

The right to access the personal data we hold about you
The right to correct or delete your information
The right to opt out of data sales or targeted advertising (California residents)
The right to data portability

To exercise your rights, please contact us at info@harlownewyork.com.
We will verify your identity before fulfilling your request as required by law.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no system is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of any changes.

10. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at:

Harlow New York
Email: info@harlownewyork.com