Shipping & Delivery Policy

Effective Date: October 4, 2025
Last Updated: October 4, 2025

At Harlow New York, we strive to deliver your orders as quickly and accurately as possible. This Shipping & Delivery Policy outlines all relevant information regarding the processing, shipping, and delivery of your purchases.

1. Processing Time

Orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive an email with the tracking information.

2. Delivery Time

Average shipping times are 3 to 7 business days, depending on your location.
Please note that delivery may be delayed during busy periods or due to customs procedures.

3. Shipping Method and Origin

All orders are shipped directly from our supplier in China.
Customs duties or import taxes may apply depending on the destination country, and these costs are the responsibility of the customer.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout. Costs depend on:

Order weight
Shipping destination
Selected shipping method

5. Responsibility During Shipping

Once tracking information shows that your package has been delivered, responsibility transfers to the customer.
Please double-check the shipping address provided. Any errors must be reported within 24 hours of placing the order.

6. Contact

For any questions regarding shipping or delivery, please contact us at:

Email: info@harlownewyork.com